About Us

Who we are

Hippozino is an online casino for players in the United Kingdom. We bring together slots, live dealer tables and jackpot games from established studios in one account, playable in your browser on desktop, tablet and mobile.

The lobby is organised so you can find a game quickly. These categories cover most of what players come to us for.

• Slots. Classic three-reel titles through to video slots with bonus rounds and feature buys where the studio offers them.
• Live tables. Roulette, blackjack and baccarat dealt by hosts in real time, with stakes to suit different budgets.
• Jackpots. Progressive and fixed jackpot games, with the current prize values shown in the lobby.
• Table and card games. Software versions of the classics, played at your own pace.

What we stand for

These are the commitments we apply day to day, and the ones we expect you to hold us to.

• Fair play. Game results come from random number generators, and the return-to-player figure for each title sits in the game's own information panel.
• Clear terms. Wagering requirements, game weighting and withdrawal conditions are set out before you opt in to an offer, not afterwards.
• Fast payouts. We work through approved withdrawals promptly, and the expected timings for each method are shown in the cashier.
• Safer gambling. The tools to set limits on your play live in your account, free to use and easy to find.
• 18+ only. Play at Hippozino is for adults aged 18 or over, and we check that this is the case.

How we look after players

Account verification

We hold a gaming licence and verify the accounts we open. Before your first withdrawal we ask for documents confirming your identity, your address and the payment method you use. You can upload them from the account area, and we tell you plainly if a document is unclear or out of date.

Secure payments

Deposits and withdrawals travel over encrypted connections, and we keep only the payment details needed to return funds to their source. The methods open to you, along with any minimums, are listed in the cashier.

Support around the clock

Our support team is available at any hour, every day of the year. Use the live chat on the site, or e-mail support@casinohippozino.co.uk. Complaints are looked into in the order they reach us and we confirm in writing when one is received.

Playing in control

Gambling should stay something you choose, within what you can comfortably afford. The tools in your account let you set the terms in advance rather than in the middle of a session.

1. Set a deposit limit on a daily, weekly or monthly basis from the safer gambling area of your account.
2. Take a time-out when you want a short break from play.
3. Use self-exclusion for a longer period away, and we close access for the term you pick.
4. Look over your play history and account statements whenever you want a clear picture of your spending.