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Hippozino Login: Sign In to Your Account

Your Hippozino account holds your balance, your limits and any bonus funds still in play. Below is how the login works, what to try when it won't go through, and the controls you can set once you are in.

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Signing in: what you need and where it takes you

Illustration of a key and a vault door, standing for signing in to a Hippozino account

Big games, big bonuses

The Hippozino login needs two things: the email address you opened the account with and your password. There is nothing to install. The casino runs in your browser, so the same details work on a computer, a phone or a tablet, and your balance and settings follow you between them.

Open the sign-in form

Choose the login option and the email and password fields appear. You only need those two details.

Enter your registered email address

Use the address the account was opened with. If you have more than one, it is the one that receives our messages about offers and prizes.

Type your password

Passwords are case-sensitive, so look at caps lock before you press anything. A space pasted in by mistake counts as a character.

Sign in and check the top of your account

You come back to your real money balance, any bonus funds still carrying wagering, and the limits you set last time.

Set your limits before you play

Deposit, wager, loss and session time limits all sit in your account tools, along with time-outs and self-exclusion. It takes a minute and it stays in force until you change it.

Demo spins do not count towards leaderboards

Free-play versions of our slots run without signing in, and they are a fair way to learn a game. Only real money bets placed in a signed-in account earn points in our tournaments and leaderboards.

When the login will not go through

Most failed sign-ins come down to the details in the form rather than the account itself. Work through these before anything else:

  • Caps lock or a stray space. Passwords are case-sensitive and an extra space at the end will be read as part of the password.
  • An old saved password. If your browser fills the field for you, clear it and type the password yourself.
  • A different email address. Sign in with the address the account was registered under, not a forwarding address.
  • A stale browser session. Close the tab, clear your cache, then open the casino again from a fresh tab.
  • A dropped connection. If the link failed halfway through, the form can hang. Reload and try once more.

If the password is genuinely lost, use the password reset option on the sign-in form and follow the email that comes back. Our live chat team is on hand 24 hours a day, seven days a week, and can also be reached by email or the online contact form if you would rather write.

One thing support cannot undo: if you have set a time-out or a self-exclusion, your account stays closed to you for the period you chose. That is the point of the tool, so we do not lift it early.

How your account and your connection are protected

Everything you send us when you sign in, deposit or update your details travels over an encrypted link to our secured servers. That protection sits behind the login rather than in front of it, so there is nothing for you to switch on.

MeasureWhat it does
128-bit SSL encryptionScrambles data moving between you and our servers so it cannot be read in transit
Firewall technologyFilters traffic reaching the secured servers that hold account data
Thawte security certificationAn independent certification of the security setup protecting the site
Identity verificationWe confirm who you are before your first withdrawal is paid out
Built-in account controlsDeposit limits, time-outs and self-exclusion are part of the account, not an add-on

We are licensed and regulated in Great Britain by the Gambling Commission under account number 39335. Accounts are for players aged 18 and over only, and anyone under 18 is prohibited from using our services. Play is entertainment, the stakes are real money, and the outcome of every round is a matter of chance.

The limits and breaks you control from inside your account

Illustration of dials, a padlock and an hourglass for Hippozino deposit limits and time-outs

Register in minutes and play

Once you are signed in, the responsible gambling section of your account is where you decide how much and how long. Setting a figure here is stronger than a plan in your head, because the casino enforces it for you.

ToolWhat you set
Deposit limitA ceiling on what you can pay in over the period you choose
Wager limitA cap on how much you can stake
Loss limitA cap on how much you can lose before play stops
Session time limitHow long a single session is allowed to run
Time-outA short break, with your account closed to you until it ends
Self-exclusionA longer block on your account; we also take part in a self-exclusion register

Pick your limit before you start, not mid-session

A deposit or loss limit chosen calmly is the one that protects you. If you find yourself wanting to raise it in the middle of a session, a time-out is the better tool, and it is in the same part of your account.

Your details, your data rights and the messages you get

We collect your physical address and country of residence as part of the regulatory requirements that apply to our gambling licences, so keep those details accurate in your account. A Data Protection Officer is appointed for your data, and you can ask for access to it, have it amended or erased, have its use restricted, or have it ported elsewhere.

Your contact details matter for a practical reason too. Surprise rewards such as scratchcards, mystery boxes and wheels of luck are dropped straight into accounts and announced by email and SMS, so an old address means a missed message. If you would rather not receive personally tailored offers, you can opt out in your privacy settings and your account keeps working exactly as before.

Signing in on a phone or tablet

Hippozino is mobile-optimised and runs in the browser on most smartphones and tablets, so there is no app to download and no separate set of login details. Open the site, sign in with the same email address and password, and your balance, bonus funds and limits are the ones you left.

Mobile play is in portrait orientation only. Turning your device sideways will not switch the games to landscape, so hold it upright and the layout fits the screen as intended.

What is ready for you once you are in

Behind the login sits a library of more than 850 games from over 100 providers, among them Games Global, NetEnt, Pragmatic Play, Evolution Gaming, Play'n GO, Nolimit City, Big Time Gaming and Hacksaw Gaming. You will find slots and jackpot slots, classic table games, live dealer tables including live roulette, virtual sports and instant-win titles, plus demo versions of slots if you want to try a game first.

Your cashier is in the same place. The minimum withdrawal is £20, UK players are not subject to any weekly or monthly withdrawal cap, and there is no limit on progressive jackpot winnings.

Welcome Package: up to £5,900 + 200 Free Spins

New players, 18+. Minimum deposit £10, **10× wagering** on the bonus amount, maximum bet £5 per spin, bonus valid 30 days. Deposits must be made through the casino cashier.

Getting help with a sign-in problem

Our support team is available 24 hours a day, seven days a week through live chat, email and the online contact form, and works in English. Live chat is the quickest route for anything to do with signing in, because the team can look at the account in front of them while you are there.

It helps to have the email address on the account ready, and to say what the form showed when the login failed. The site itself is available in English, French, Spanish, Finnish and Japanese, and where our promotional terms appear in more than one language, the English version is the one that applies.

Sign in and carry on

Your balance, your limits and your free spins are where you left them. Please play within the limits you set, and treat every session as entertainment rather than income.

Login: questions and answers

I have forgotten my password. How do I get back in?

Use the password reset option on the sign-in form and follow the email that comes back to your registered address. If the reset does not reach you, live chat is open 24/7 and can help you from there.

Do I need to download an app to log in?

No. Hippozino runs in your mobile browser on most smartphones and tablets, with the same email address and password you use anywhere else. Note that mobile play is portrait only.

Why do I have to verify my identity?

We are licensed and regulated in Great Britain by the Gambling Commission under account number 39335, and identity verification is part of that. We confirm who you are before your first withdrawal is paid out.

Can I set a deposit limit from inside my account?

Yes. Deposit, wager, loss and session time limits are all in your account tools, together with time-outs and self-exclusion. You can set them at any time once you are signed in.

My account will not open and I remember taking a break. Why?

A time-out or self-exclusion keeps your account closed to you until the period you chose has finished. That is how the tool is meant to work, so it is not something we lift early.

Is it safe to sign in and keep my card details on the account?

All data transfers are protected by 128-bit SSL encryption and firewall technology to our secured servers, with Thawte security certification in place. You can also ask us at any time to access, amend or erase the personal data we hold.

Do free-play spins count if I am not signed in?

Demo versions let you try slots without real money, but those rounds do not affect your balance and do not earn points in our tournaments. For that, sign in and place real money bets.